FAQ’S
Extreme Video Game Truck!
1. How do I book a party?
Use our online scheduling Calendar which will show the available dates and times.
2. What is your refund/cancellation policy?
In order to secure your event, a $100 non-refundable deposit is required at the time of booking. The remaining balance is due day of the event. Deposits are non-refundable. Any party may be rescheduled 7 days prior to the event date, for no cost to the customer, but will not be refunded. Please contact us directly in the event of family emergency or illness for reschedule.
3. How do I know Extreme Video Game Truck can come to my house?
Our drivers are excellent and can go nearly anywhere. As long as your street isn’t on a very sharp hill, we can come. Otherwise, you can divert us to a nearby park, church or parking lot. View policy
4. Will the kids know how to play?
That’s why we bring our Game Coach! They help the kids along, inspire, and instruct. We make sure it’s the party of the year!
5. What about bad weather?
We can come rain, shine, temps below freezing or over 100 degrees — we are climate controlled! We can be there if it is safe for us to drive.
6. Should I be concerned about the types of games for kids?
If you have such concerns, inform the Game Coach upon arrival and he/she will make sure that the gaming is appropriate. Otherwise, he/she will follow the lead of the guest(s) of honor and make sure they are having the time of their lives!
7. How many people can Extreme Video Game Truck entertain?
Our Game Trailer can entertain up to 16 guests at one time inside and 8 guests outside. We can rotate players through our game trailer to entertain larger groups (including schools, churches, fairs and festivals).
8. Do I request certain games?
We always bring the full game library to every event and your Game Coach will listen to and make suggestions to make your event successful. If you have such concerns, inform the Game Coach upon arrival and he/she will make sure the games are appropriate.
9. Do I tip Extreme Video Gaming Coach?
Extreme Video Gaming Coach is there to make sure your group is making the most of our high-tech fun. Tipping for service is a great idea, but a positive online review is priceless.
10. Do I have to pay for the party in advance?
No. A $100 deposit is due in advance to reserve your game trailer rental. The balance is due upon arrival at your event.
11. What time will you be arriving?
EVGT will arrive in plenty of time to setup and start your party on time. This is normally between 15-20 minutes prior to the designated start time.
12. Where can I view your official policies?
You can view the policies on the Contact Us page.